AahvanaAahvana
Live · answering calls across Australia

A concierge who
never sleeps,
never on hold.

A voice-first AI receptionist for restaurants. Don't read about it — call the line below and hear it for yourself. What you'll talk to is the actual product, demoing itself as a fictional restaurant called Saffron Table.

Call the demo line · live nowTap to call nowTry saying: "I'd like to book a table for four at seven tonight." — or anything else a diner might ask.Can't call right now? Read a real transcript →
AUPilot now booking8Indian languages, code-switched<2sFrom ring to answer
 Sydney  Melbourne  Brisbane  Adelaide  Perth  Early access · Australian fine-dining pilot · apply now  Sydney  Melbourne  Brisbane  Adelaide  Perth  Early access · Australian fine-dining pilot · apply now  Sydney  Melbourne  Brisbane  Adelaide  Perth  Early access · Australian fine-dining pilot · apply now  Sydney  Melbourne  Brisbane  Adelaide  Perth  Early access · Australian fine-dining pilot · apply now
The problem · 21:47 on a Friday

Missed calls. Phantom bookings.Staff who can't switch languages mid-sentence.

The Friday rush is when reservations decide your week. It's also when a server is balancing a tray, a chef is yelling for cilantro, and the phone rings in Telugu while the menu is in English. Nobody picks up. The caller drives somewhere else. You never see the booking that almost happened.

0%
Restaurant calls go unanswered during peak hours
A$0
Avg revenue lost per week, per restaurant
0%
Callers don't try a second time

Source: 2024-25 restaurant industry research · Breez, Washington Hospitality, BIA/Kelsey · AU ticket-adjusted

The Concierge

Four things a hostess does well.
All four, at once, every call.

The concierge isn't a chatbot grafted onto a phone line. It's a purpose-built voice agent: telephony-grade audio, restaurant-specific reasoning, and a memory that doesn't forget the regulars between Saturdays.

01hover

Greets them in their own language

English plus seven Indian languages — Hindi, Telugu, Punjabi, Tamil, Malayalam, Bengali, Gujarati. Most callers never think to ask, so Aahvana offers their mother tongue in the opening breath.

A diner shouldn't have to wonder whether the line speaks Telugu — so Aahvana invites it first ('మీరు తెలుగులో మాట్లాడవచ్చు'), then follows wherever the caller leads, code-switching mid-sentence the way your guests actually speak. It hears 'do logon ke liye, around 8 ki', reads it as 'table for two at 8pm', and confirms in the same register — same fluency in Tanglish, Punjabi, Malayalam, Bengali, or Gujarati.

02hover

Never sleeps. Never on hold.

Sub-2-second answer. Concurrent calls. Friday-rush capacity that scales with the night, not your staff.

Twilio media-stream routing means the line is open the instant it rings. If two callers ring at once, two concierges answer. The fifth call doesn't even know there were four.

03hover

Every booking lands where staff look

Reservations, walk-ins and takeaway orders appear in your Aahvana dashboard and live floor view the instant they're made — no copying off a notepad.

The concierge checks live availability before it promises a table, so it never books a slot that's already taken. Walk-ins added at the host stand update the same floor view in real time. Two-way sync with EatApp and Resy is on the roadmap — today, every booking lives in your dashboard.

04hover

Recognises your regulars

'Sat Sri Akal, Mr. Ravindra — the corner table by the window?' By phone number, in the language they last booked in, before the second ring.

Returning callers are matched on number. Their name, preferred table, last visit, dietary notes — surfaced to the concierge instantly. And if their recent bookings were in Punjabi or Telugu, the greeting arrives in that language too. They feel known, because they are.

The Conversation · transcript_018.raw

A real call.
31 seconds.
Three languages.

This isn't a marketing reenactment. It's a redacted transcript from a Friday service at one of our pilot restaurants. Names anonymised, audio destroyed after 48 hours, structure left exactly as the model produced it.

Lang
EN · HI · HI/EN
Latency
~1.3s P50
Result
Booked · SMS · CRM updated
LiveREC · twilio_stream · id 018
    Beyond Bookings

    It doesn't just take tables.
    It runs the line.

    A booking is the easy part. The calls that actually cost you covers — the takeaway order mid-rush, the fully-booked Friday, the question it shouldn't answer — Aahvana handles those end to end, then tells you only what you need to see.

    Takes the takeaway order

    Not just tables. Aahvana takes the full pickup order — items, quantities, pickup time — reads it back to confirm, then texts a payment link so it's settled before they arrive.

    Works the waitlist

    Fully booked on a Friday? Instead of 'sorry, we're full', it offers the waitlist — and texts the next guest the moment a table frees up.

    Knows when to fetch a human

    A complaint, a supplier, something genuinely off-script — Aahvana transfers the call live to your staff, or takes a callback and pings the owner by SMS.

    Never sells what's run out

    It checks live kitchen stock before it promises a dish, so it won't take an order for the butter chicken that was 86'd back at eight o'clock.

    Protects the big tables

    For peak nights and large parties it can take a per-seat deposit by SMS link — fewer no-shows, fewer empty tables you'd already turned others away for.

    Confirms by text, flags the exceptions

    Every booking ends with an SMS confirmation, plus a reminder before the night. Allergies, VIPs and unusually large orders also ping the owner directly.

    Hear it for yourself

    A demo is worth a thousand brochures.

    Pick up your phone and call. The AI answers and asks what you'd like — try a fictional booking at Aahvana's House to hear the receptionist, or get a quick product pitch and signup details from the AI sales rep. Around three minutes, no bookings saved.

    Tap to call the demo+61 3 4428 0058~3 minutes · pick demo or sales · no sign-up · no card
    Pricing

    14 days on the house. Pay only when it works.

    Every plan starts with a 14-day trial. No card, no call. Cancel anywhere in the dashboard.

    Sprout

    For single outlets testing voice AI

    A$0AUD/ month
    ex. GST · billed via Stripe
    • 150 calls / mo
    • 1 phone number
    • English only
    • Live Kitchen Display + menu stock
    • Customer self-cancel via SMS link
    • Admin refund + auto-restock
    • Basic call dashboard
    • Email support
    Overage: A$0.15 / call
    Start 14-day trial
    ★ Popular
    Bloom

    For busy restaurants ready to scale

    A$0AUD/ month
    ex. GST · billed via Stripe
    • 500 calls / mo
    • 1 phone number
    • 8 languages: English + Hindi, Telugu, Punjabi, Tamil, Malayalam, Bengali, Gujarati
    • Stripe online prepay (SMS payment link)
    • Owner SMS alerts (allergy / VIP / manager)
    • SMS booking confirmations
    • Returning-guest recognition
    • Booking-sync (EatApp + in-house · on the roadmap)
    • 8-voice picker
    • Priority support
    Overage: A$0.15 / call
    Start 14-day trial
    Enterprise

    For chains & restaurant groups

    Custom
    ex. GST · billed via Stripe
    • Unlimited calls
    • Dedicated number pool
    • Multi-location tenant isolation
    • Custom voice cloning
    • White-label dashboard
    • Dedicated onboarding engineer
    Talk to founder
    ① 14-day free trial

    No card. Full features. Live in under an hour.

    ② Pay only for usage

    Per-call metering. Live dashboard. No surprises.

    ③ Cancel anytime

    Self-serve cancel. We'll port your number out.

    The founder

    Built by one operator who actually picks up the phone.

    Aahvana is run hands-on. Every pilot restaurant has the founder's mobile. Every onboarding call is taken personally. Every change to the model is reviewed by someone who has, in fact, missed a booking on a Friday.

    Prafful — founder
    voice profile · saffron

    Founder

    Prafful

    “I still read the calls myself.”

    Not ready tonight?

    A short note when a table opens up in your city.