A voice-first AI receptionist for Indian fine-dining restaurants. Speaks English plus seven Indian languages — Hindi, Telugu, Punjabi, Tamil, Malayalam, Bengali, Gujarati — and books straight into the table system you already use.
The Friday rush is when reservations decide your week. It's also when a server is balancing a tray, a chef is yelling for cilantro, and the phone rings in Telugu while the menu is in English. Nobody picks up. The caller drives somewhere else. You never see the booking that almost happened.
Source: Golden Saffron AU pilot · 4 outlets · 90-day rolling
The concierge isn't a chatbot grafted onto a phone line. It's a purpose-built voice agent: telephony-grade audio, restaurant-specific reasoning, and a memory that doesn't forget the regulars between Saturdays.
English plus seven Indian languages — Hindi, Telugu, Punjabi, Tamil, Malayalam, Bengali, Gujarati — and code-switching mid-sentence the way your guests actually speak.
The model is tuned for Indian fine-dining diction across the major AU diaspora languages. It hears 'do logon ke liye, around 8 ki', interprets it as 'table for two at 8pm', and confirms in the same register — same fluency in Tanglish, Punjabi, Malayalam, Bengali, or Gujarati.
Sub-2-second answer. Concurrent calls. Friday-rush capacity that scales with the night, not your staff.
Twilio media-stream routing means the line is open the instant it rings. If two callers ring at once, two concierges answer. The fifth call doesn't even know there were four.
EatApp, Resy, SuperMenu, or your in-house spreadsheet. The booking exists where your floor staff already looks.
Two-way sync. The concierge never books a table that's already taken. When a walk-in fills a slot, the calendar updates and the concierge knows before the next call.
'Mr. Raghavendra, the corner table by the window?' — by phone number, before the second ring.
Returning callers are matched on number. Their preferred table, last visit, dietary notes — surfaced to the concierge instantly. They feel known, because they are.
This isn't a marketing reenactment. It's a redacted transcript from a Friday service at one of our pilot restaurants. Names anonymised, audio destroyed after 48 hours, structure left exactly as the model produced it.
Pick up your phone and call. The AI answers and asks what you'd like — try a fictional booking at Saffron House to hear the receptionist, or get a quick product pitch and signup details from the AI sales rep. Around three minutes, no bookings saved.
Every plan starts with a 14-day trial. No card, no call. Cancel anywhere in the dashboard.
For single outlets testing voice AI
For busy restaurants ready to scale
For chains & restaurant groups
No card. Full features. Live in under an hour.
Per-call metering. Live dashboard. No surprises.
Self-serve cancel. We'll port your number out.
Golden Saffron is run hands-on. Every pilot restaurant has the founder's mobile. Every onboarding call is taken personally. Every change to the model is reviewed by someone who has, in fact, missed a booking on a Friday.