Golden Saffron
Live · answering calls in Hyderabad, Bengaluru, Sydney

A concierge who
never sleeps,
never on hold.

A voice-first AI receptionist for Indian fine-dining restaurants. Speaks English, Telugu, Hindi — and books straight into the table system you already use.

Read a real call →
4Restaurants live tonight1,200+Bookings handled3Languages, code-switched<2sFrom ring to answer
 Saffron House (placeholder)  Bombay Brasserie (placeholder)  Tamarind (placeholder)  Indian Accent (placeholder)  Tonight's specials · 4 services live  Saffron House (placeholder)  Bombay Brasserie (placeholder)  Tamarind (placeholder)  Indian Accent (placeholder)  Tonight's specials · 4 services live  Saffron House (placeholder)  Bombay Brasserie (placeholder)  Tamarind (placeholder)  Indian Accent (placeholder)  Tonight's specials · 4 services live  Saffron House (placeholder)  Bombay Brasserie (placeholder)  Tamarind (placeholder)  Indian Accent (placeholder)  Tonight's specials · 4 services live
The problem · 21:47 on a Friday

Missed calls. Phantom bookings.Staff who can't switch languages mid-sentence.

The Friday rush is when reservations decide your week. It's also when a server is balancing a tray, a chef is yelling for cilantro, and the phone rings in Telugu while the menu is in English. Nobody picks up. The caller drives somewhere else. You never see the booking that almost happened.

0%
Calls go unanswered after 8pm
0.4L
Avg revenue lost per week, per outlet
0%
Callers don't redial after a miss

Source: aggregate from 4 outlets · 90-day rolling

The Concierge

Four things a hostess does well.
All four, at once, every call.

The concierge isn't a chatbot grafted onto a phone line. It's a purpose-built voice agent: telephony-grade audio, restaurant-specific reasoning, and a memory that doesn't forget the regulars between Saturdays.

01hover

Multilingual without the headset

English, Telugu, Hindi — and code-switching mid-sentence the way your guests actually speak.

The model is tuned for South-Indian fine-dining diction. It hears 'do logon ke liye, around 8 ki', interprets it as 'table for two at 8pm', and confirms in the same register.

02hover

Never sleeps. Never on hold.

Sub-2-second answer. Concurrent calls. Friday-rush capacity that scales with the night, not your staff.

Twilio media-stream routing means the line is open the instant it rings. If two callers ring at once, two concierges answer. The fifth call doesn't even know there were four.

03hover

Books straight into your system

EatApp, Resy, SuperMenu, or your in-house spreadsheet. The booking exists where your floor staff already looks.

Two-way sync. The concierge never books a table that's already taken. When a walk-in fills a slot, the calendar updates and the concierge knows before the next call.

04hover

Recognises your regulars

'Mr. Raghavendra, the corner table by the window?' — by phone number, before the second ring.

Returning callers are matched on number. Their preferred table, last visit, dietary notes — surfaced to the concierge instantly. They feel known, because they are.

The Conversation · transcript_018.raw

A real call.
31 seconds.
Three languages.

This isn't a marketing reenactment. It's a redacted transcript from a Friday service at one of our pilot restaurants. Names anonymised, audio destroyed after 48 hours, structure left exactly as the model produced it.

Lang
EN · TE · TE/EN
Latency
~1.3s P50
Result
Booked · SMS · CRM updated
REC · twilio_stream
id 018 · 2026-04-18
  1. 00:00Incoming call · +91 98 4✦ ✦✦ 32 14 · Friday · 21:47
  2. 00:01[EN] AI

    Good evening, Saffron House. How may I help?

  3. 00:04[TE]

    Naaku table kaavali, ee Friday raathri.

    I'd like a table, this Friday night.

  4. 00:06[TE] AI

    Avunu sir. Enta mandi kosam, ye time ki?

    Of course, sir. For how many, and what time?

  5. 00:09[TE/EN]

    Four people, eight thirty ki.

    Four people, by eight thirty.

  6. 00:12[TE] AI

    8:30 ki four-top dorukutundi — corner window table, sir. Confirm cheyana?

    An 8:30 four-top is available — the corner window table. Shall I confirm?

  7. 00:16[EN]

    Yes, please. And one of us is vegetarian.

  8. 00:18[EN] AI

    Noted, sir. The chef will be told. Could I have a name for the booking?

  9. 00:21[EN]

    Raghavendra.

  10. 00:24[EN] AI

    Booked. Friday, 8:30pm, table for four under Raghavendra, one vegetarian. Confirmation by SMS in a moment. We look forward to seeing you.

  11. 00:31✓ Booking written to EatApp · ✓ SMS sent · 31s call · cost ₹3.12
Hear it for yourself

A demo is worth a thousand brochures.

Press the button. The concierge will pick up in your browser. Speak in any of the three languages — try mixing them. It'll book you a fictional table at Saffron House.

No sign-up · ~30 seconds
Pricing

14 days on the house. Pay only when it works.

Every plan starts with a 14-day trial. No card, no call. Cancel anywhere in the dashboard.

Sprout

For single outlets testing voice AI

0INR/ month
  • 200 calls / mo
  • 1 phone number
  • English only
  • Basic call dashboard
  • Email support
Overage: ₹5 / call
Start 14-day trial
★ Popular
Bloom

For busy restaurants ready to scale

0INR/ month
  • 1,000 calls / mo
  • 1 phone number
  • Telugu + Hindi + English (mixed)
  • Booking sync (EatApp, Resy, in-house)
  • SMS confirmations
  • Returning-guest recognition
  • Priority support
Overage: ₹4 / call
Start 14-day trial
Enterprise

For chains & restaurant groups

Custom
  • Unlimited calls
  • Dedicated number pool
  • Multi-location tenant isolation
  • Custom voice cloning
  • White-label dashboard
  • Dedicated onboarding engineer
Talk to founder
① 14-day free trial

No card. Full features. Live in under an hour.

② Pay only for usage

Per-call metering. Live dashboard. No surprises.

③ Cancel anytime

Self-serve cancel. We'll port your number out.

Prafful — founder
Prafful · foundersaffron/people
The founder

Built by one operator who actually picks up the phone.

Golden Saffron is run hands-on. Every pilot restaurant has the founder's mobile. Every onboarding call is taken personally. Every change to the model is reviewed by someone who has, in fact, missed a booking on a Friday.

Not ready tonight?

A short note when a table opens up in your city.